Deposits and Withdrawals
We support a range of currencies including EUR, USD, and GBP. Deposits are generally processed instantly, allowing you to start playing immediately. For withdrawals, we prioritize speed, with e-wallet and crypto transactions often completed within 24 hours.
Please note that for security and regulatory reasons, you are typically required to withdraw funds using the same method used for your initial deposit. If your chosen method does not support withdrawals, an alternative will be arranged.
| Method | Type | Min. Deposit | Withdrawal Time |
|---|---|---|---|
| Visa / Mastercard | Card | €20 | 1-3 business days |
| Skrill / Neteller | E-wallet | €20 | 0-24 hours |
| Bitcoin / Crypto | Crypto | €50 | 0-2 hours |
| Bank Transfer | Bank | €20 | 3-5 business days |
Account Verification (KYC)
To ensure a secure environment for all players, LuckyLood requires account verification before the first withdrawal. This mandatory process helps prevent fraud and verifies that you meet our age and residency requirements.
Verification typically takes between 24 and 48 hours. We recommend submitting clear, high-quality images to avoid delays in your processing time.
- Provide a government-issued ID, passport, or driver's license.
- Submit a recent utility bill or bank statement (issued within the last 3 months) for address verification.
- For card deposits, provide a photo of the card with the first 6 and last 4 digits visible.
- Upload screenshots of e-wallet accounts if applicable.
VIP Withdrawal Benefits
As you progress through the LuckyLood VIP Club, your payment terms improve significantly. Higher tiers enjoy increased daily withdrawal limits and priority processing speeds.
For example, Royal Jackpot members benefit from instant withdrawal processing and unlimited daily limits. Please check your current tier status in your account dashboard to see your specific benefits.
What documents are required for KYC?
You will need to provide a valid government-issued ID, proof of address (utility bill or bank statement), and evidence of your payment method, such as a photo of your card or an e-wallet screenshot.
Are there fees for deposits or withdrawals?
Most standard methods are free of charge. Cryptocurrency transactions may incur standard network fees.
What should I do if my withdrawal is delayed?
If your withdrawal exceeds the stated processing time, please contact our 24/7 support team via live chat for a status update on your transaction.