Setting Your Personal Limits
Keeping track of your time and spending is the most effective way to ensure that your experience remains positive. We provide a suite of built-in features that you can activate at any time through your account settings.
These tools are designed to give you complete control over your session duration and financial commitments. We encourage every player to assess their needs and utilize these features proactively.
- Deposit Limits: Set daily, weekly, or monthly caps on your spending.
- Wager and Loss Limits: Control how much you can bet or lose within a specific timeframe.
- Session Time Limits: Manage the total amount of time you spend logged into your account.
- Reality Check Reminders: Receive notifications to keep track of your playing time.
Taking a Break or Self-Exclusion
If you feel that you need to step away from gaming, we offer options ranging from a short cooling-off period to permanent self-exclusion. These measures are designed to help you regain perspective when you need it most.
A cooling-off period allows you to restrict access to your account for a set duration. If you require a more significant break, our self-exclusion policy enables you to block access to your account entirely for an extended period.
Age Restrictions and Verification
The safety of our community relies on strictly enforcing age limits. Our services are exclusively for individuals aged 18 and older. We perform rigorous KYC checks to verify the identity and age of every player.
Access to our platform is strictly prohibited for minors. We recommend that parents and guardians use filtering software to prevent underage access to gaming sites on shared devices.
Finding External Support
If you or someone you know is struggling with gambling, professional help is available. These organizations provide confidential support and resources to help you navigate concerns related to gaming habits.
We encourage you to reach out to these independent bodies for expert advice and guidance.
- Gambling Help Online
- Lifeline
- Gamblers Anonymous Australia
What should I do if I feel like I'm losing control?
If you are concerned about your gambling habits, we recommend setting immediate deposit or loss limits. If you find yourself unable to stop, consider using our self-exclusion tool and contacting a professional support organization.
Can I change my limits after setting them?
Yes, you can adjust your limits at any time. Please note that requests to make limits stricter are usually immediate, while requests to increase limits may involve a cooling-off period to ensure your decision is considered.
How do you verify the age of players?
We require all users to complete a KYC verification process. This involves submitting government-issued identification to confirm you are 18 or older before any withdrawals are processed.